Privacy Policy
bet6 Bangladesh Data Protection

This Privacy Policy describes how bet6 ("we", "us", "our") collects, uses, stores, and protects personal data provided by users ("you", "your", "player") of the bet6 online casino and sports betting platform, accessible at bet6.ws and any associated mobile applications or services (collectively, the "Platform").

This policy applies to all personal data collected through your use of the Platform, including data provided during account registration, identity verification, deposit and withdrawal transactions, game play, customer support interactions, and your use of responsible gaming tools.

bet6 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We process personal data on the following legal bases depending on the context: performance of a contract (your player account agreement), compliance with legal obligations (anti-money laundering, responsible gaming regulations), legitimate interests (fraud prevention, platform security, improving our services), and, where required, your explicit consent.

This policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, which together form the complete framework governing your use of the Platform.

2.1 Data You Provide Directly

When you register an account, verify your identity, make a deposit or withdrawal, contact support, or use any feature of the Platform, you may provide the following categories of personal data:

2.2 Data Collected Automatically

When you use the Platform, certain technical data is collected automatically by our systems to ensure security, prevent fraud, and improve platform performance. This includes:

• IP address and approximate geolocation (country/city level)
• Device type, operating system, and browser version
• Session duration, pages visited, and navigation path on the Platform
• Game session logs including game titles played, stakes placed, and outcomes
• Login timestamps, failed login attempts, and session tokens
• Device fingerprint data used for fraud detection and duplicate account prevention

2.3 Data from Third Parties

We may receive supplementary data about you from trusted third-party partners involved in operating the Platform, including identity verification service providers (for KYC compliance), payment processing partners (transaction confirmation, fraud scoring), and game studio providers (session data for dispute resolution). All third-party data sharing arrangements are governed by written data-processing agreements that prohibit those parties from using your data for their own independent purposes.

bet6 uses your personal data strictly for the purposes described below. We do not use your data for any purpose incompatible with the reason it was originally collected without first obtaining your consent or establishing a separate lawful basis.

3.1 Account Management & Platform Operation

We use your identity and contact data to create and manage your player account, authenticate your logins, process deposits and withdrawals, and communicate essential account-related information such as transaction confirmations, security alerts, and account notices. This processing is necessary for the performance of your player contract with bet6.

3.2 Identity Verification & Legal Compliance

We process your identity and verification documents to comply with our legal obligations under anti-money laundering (AML) requirements, to verify that you meet the minimum age requirement of 18 years, and to confirm that you are the rightful owner of the payment methods used on your account. This processing is required by law and cannot be opted out of while you hold an active account.

3.3 Fraud Prevention & Platform Security

We use automatically collected technical data — including IP address, device fingerprint, and session behaviour — to detect and prevent fraudulent activity, unauthorised account access, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions. This processing is based on our legitimate interest in maintaining a secure and fair platform for all players.

3.4 Responsible Gaming

We process data related to your game play patterns, session duration, and self-imposed limits to support our responsible gaming obligations. This may include flagging account activity that is consistent with problem gambling behaviour and proactively offering support resources. This processing is both a legal obligation and a legitimate interest of bet6 in protecting player welfare.

3.5 Customer Support

Support interactions including live chat transcripts and email correspondence are recorded and retained to resolve your queries, handle complaints, and improve the quality of our support services. Records of support interactions involving account disputes or payment issues may also be retained as evidence in the event of a formal complaint or regulatory inquiry.

3.6 Platform Improvement & Analytics

Aggregated and anonymised usage data is used to analyse platform performance, understand player preferences, improve game selection, and optimise the user experience. Where analytics tools process any data at a per-session level, they do so under strict data minimisation principles and without linking sessions to individually identifiable player profiles for marketing purposes.

3.7 Marketing Communications

With your explicit consent at registration (or subsequently), bet6 may send you promotional communications about bonuses, new games, seasonal offers, and BPL/IPL cricket promotions relevant to Bangladesh players. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing prior to withdrawal.

4.1 Service Providers (Data Processors)

To operate the Platform effectively, bet6 engages a limited number of trusted third-party service providers who process your personal data on our behalf and under our instruction. These include payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners), identity verification and KYC providers, game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), hosting and infrastructure providers, and customer support platform providers. All such providers are bound by written data-processing agreements that restrict them from using your data for any purpose other than providing their services to bet6.

4.2 Legal & Regulatory Disclosure

bet6 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorised government authorities where required to do so by applicable law, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of players or the public, enforce our Terms & Conditions, or respond to a valid legal process. We will notify you of such disclosures where legally permitted to do so.

4.3 No Sale of Personal Data

bet6 does not sell, rent, or trade your personal data to third parties for advertising, marketing, data brokering, or any other commercial purpose not directly related to the operation of the Platform. This is an absolute commitment with no exceptions.

4.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of bet6's business, your personal data may be transferred to the acquiring entity as part of the transaction. In such an event, we will ensure that the acquiring entity is bound by obligations at least as protective as those in this Privacy Policy, and we will notify affected players before any such transfer takes place.

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits, maintain your session, and remember certain preferences. bet6 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the Platform.

5.2 Types of Cookies We Use

5.3 Third-Party Cookies

bet6 does not use third-party advertising cookies or cross-site behavioural tracking cookies. Game studio providers embedded within the Platform may set their own session-level cookies strictly necessary for game function and fair play auditing; these are governed by the respective studio's own privacy practices and are not used for advertising purposes.

5.4 Managing Cookies

You can manage or delete cookies through your browser settings. Note that disabling strictly necessary or security cookies may prevent you from logging in or using core Platform features. For performance and functionality cookies, you can update your preferences at any time through your account settings panel.

bet6 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised. Where you request account closure, data that is no longer required for legal compliance purposes will be deleted within 90 days of your closure request being processed. Anonymised, aggregated statistical data may be retained indefinitely as it cannot be linked to any individual.

As a bet6 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receipt. Most requests are free of charge; we reserve the right to apply a reasonable fee only for manifestly unfounded or excessive repeat requests.

8.1 Technical Safeguards

bet6 implements a comprehensive set of technical security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These include TLS/SSL encryption for all data in transit, AES-256 encryption for sensitive data at rest, bcrypt hashing for passwords, multi-factor authentication options for player accounts, rate limiting and IP-based access controls, and web application firewall protection against common attack vectors.

8.2 Organisational Safeguards

Access to personal data within bet6 is granted on a strict need-to-know basis. Staff members with access to personal data are trained in data protection responsibilities and are bound by confidentiality obligations. We conduct regular internal security reviews and periodic third-party penetration testing to identify and address vulnerabilities proactively.

8.3 Payment Security

All payment transactions on the bet6 Platform — including deposits via bKash, Nagad, Rocket, and Upay — are processed through secured, encrypted connections. bet6 does not store your full payment credentials on its own servers. Payment data is handled directly by our certified payment processing partners under their own rigorous security standards.

8.4 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bet6 will notify affected players without undue delay after becoming aware of the breach. Notifications will be sent to your registered email address and will describe the nature of the breach, the data affected, the likely consequences, and the steps bet6 is taking to address it. We will also take all reasonable steps to contain, investigate, and remediate any breach as quickly as possible.

8.5 Your Role in Security

While bet6 takes extensive measures to secure its platform, the security of your account also depends on your own actions. You are responsible for maintaining the confidentiality of your account credentials, using a strong and unique password, enabling two-factor authentication where available, and logging out of your account on shared devices. If you suspect your account has been compromised, contact our support team immediately at [email protected].

The bet6 Platform may contain references to third-party game studio providers and payment partners whose services are integrated within the Platform. While these integrations are governed by data-processing agreements as described in Section 4, each third party operates under its own privacy policy with respect to data they independently collect through their own services outside of the bet6 Platform.

Game content from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is delivered through secure API integrations. These providers may collect session-level technical data necessary for game delivery and fair play certification, but they do not receive your full personal profile or financial data from bet6 beyond what is required for the specific service they provide.

Payment partners including bKash, Nagad, Rocket, and Upay handle transactions according to their own terms and privacy policies. bet6 recommends reviewing the privacy documentation of any payment service you use, as bet6 is not responsible for the data practices of independently operated payment platforms outside the scope of our mutual data-processing agreements.

bet6 is not responsible for the content, security, or privacy practices of any third-party service provider's own platform or website. Our Privacy Policy applies exclusively to data processed in connection with your use of the bet6 Platform at bet6.ws.

bet6 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, platform features, or regulatory requirements. The date of the most recent revision will always be displayed at the top of this page.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data, or alter your privacy rights — we will provide at least 14 days' advance notice by posting a prominent notice on the Platform homepage and by sending an email notification to your registered email address. Non-material changes such as typographical corrections or clarifications that do not alter the substance of any provision may be made without prior notice.

Your continued use of the bet6 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should cease use of the Platform and contact our support team to arrange account closure and withdrawal of any remaining balance.

We encourage you to review this Privacy Policy periodically to stay informed about how bet6 protects your personal data. Archived versions of previous policies are available on request by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bet6 handles your personal data, please contact our data protection team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.

11.1 General Privacy Enquiries

For general questions about this Privacy Policy, how we process your data, or our cookie practices, please contact us at: [email protected] with the subject line "Privacy Enquiry". Our support team operates in English, 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6).

11.2 Data Rights Requests

To exercise any of the rights described in Section 7 — including access, rectification, erasure, portability, objection, or restriction — please send a written request to [email protected] with the subject line "Data Rights Request". Include your full registered name, the email address associated with your bet6 account, and a clear description of the right you wish to exercise. We will acknowledge receipt within 3 business days and provide a full response within 30 days.

11.3 Marketing Opt-Out

To unsubscribe from marketing communications, you may update your notification preferences directly in your bet6 account settings, or send an email to [email protected] with the subject line "Marketing Opt-Out". Opt-out requests will be processed within 5 business days. Please note that even after opting out of marketing, you will continue to receive essential transactional and security-related communications related to your account.

11.4 Complaints

If you believe bet6 has not handled your personal data in accordance with this Privacy Policy, you have the right to raise a formal complaint. Please contact us at [email protected] with the subject line "Privacy Complaint". We will investigate your complaint thoroughly and provide a written response within 14 business days. If you remain unsatisfied following our response, you may escalate the matter to the relevant data protection authority in your jurisdiction.